Alltegra - Services

Air Conditioning Service
Major Appliance Service
Carpet Cleaning
Chimney Cleaning
Drain Cleaning
Exterior Deck Sealing
Fence and Gate Maintenance
Furnace and Heater Service
Gutters and Downspout Cleaning
Handyman Service
Lawn Aeration
Lights, Alarms, and Fan Service
Pressure Washing
Tile and Grout Service
Window Cleaning
Show All Trades…

Alltegra has developed a selection of preventive services spanning all the major trades for your convenience and peace of mind. Each membership comes with a number of these services—you chose which ones you need most—and additional services can also be purchased for a price of $209.

These services will go a long way to improving the lifespan of your home and its systems, making your home cleaner, safer, more efficient and more reliable.

All of these services come with a one-year full satisfaction guarantee and all the other great Alltegra benefits. And because prevention is always better than repair, we pass savings on to you as well.

Air Conditioning Service

Service Overview:

Your HVAC (Heating, Ventilating, & Air Conditioning) System consists of the heater and air conditioner units and the vents and ducts conducting the conditioned air. Most units are well designed to withstand abuse and keep running, but, like a car, air conditioners need regular tune-ups to run efficiently to maintain your comfort level.

Why Regular Maintenance is Essential:

Without regular maintenance an air conditioner loses about 5% of its original efficiency for each year of operation. The good news is that you can recover most of the lost efficiency through regular maintenance. Studies show that with regular tune-ups a unit will maintain up to 95% of its original efficiency. This means that you will quickly realize savings on your monthly electric bill and, in the long term, reduced repair costs.

Membership Service Highlights:

Our membership trade specialists will:

Check for proper refrigerant (Freon) levels
Check all electrical components and controls
Clean evaporator and condenser coils
Oil motors
Calibrate thermostat
Check condenser
Replace filter

Member Responsibilities:

The first thing to check before turning on your unit is to make sure the condensing unit located outside is level and is not covered up – keep plant material at least three feet away.
Change the filters regularly. Dirty filters restrict air flow, reduce efficiency and in the worse case, can cause the evaporator to ice up.

Helpful Hints:

Run your air conditioner for a few minutes in late spring or early summer, before you need it. If you wait until the first hot day to discover it isn't working, you'll find yourself on a waiting list, sweltering for days before an air conditioning specialist can come to fix it.
Be sure the thermostat is set in the cooling mode. Just setting the dial below room temperature will not activate the air conditioning if it is set in the heat mode.

Terms and Conditions:

Service limited to one air conditioning compressor and one Forced Air Unit (FAU) per home. Materials, including refrigerant and filters, will be charged in addition at standard rates. Up to one thermostat will be calibrated. Call backs on performance are $15.00 each to cover transport cost. 12-month limit on callbacks. Callbacks are limited to poor system performance or problems related to the maintenance service and does not cover additional damage however caused. If Alltegra are called back under false information, or if the callback is for any other reason than poor performance an additional service charge will be applied. Additional work is not covered. Any repair work requested by the client at the time of first service will be charged at $85 an hour and billed in 15-minute increments. Additional services, such as duct cleaning or sealing is by quote only. Other services not listed may have additional fees. Maximum of 30 minutes will be used for additional repairs or work during an air conditioning maintenance visit. Return visits for repairs and other work have a 1-hour minimum. Damage caused by our actions will be remedied by repairing or replacing the damaged part as needed. Guarantee is for one year if properly maintained by Alltegra. Any home system and its components will need to be replaced or repaired to be brought back to standard working order before any Alltegra guarantees or warranties can be put in force. Guarantees do not cover existing damage and normal wear and tear. Customer retains full ownership of their air conditioning system and all household systems and must act responsibly for those systems. Replace filters as needed and check to make sure the compressor is level and not covered up.

Major Appliance Service

Service Overview:

Your major appliances, such as your washing machine, refrigerator, and stove, take most of the work out of your home life. Unfortunately, appliances break down all too often, mostly just after the warranty expires. Regular upkeep of the appliances will help to keep them running efficiently, extend their life, and reduce problems.

Why Regular Maintenance is Essential:

Appliances have a tendency to falter at the most inopportune time, which can be very frustrating. Basic maintenance will help to keep your appliances running smoothly, and if you’re like most homeowners, there’s lots of maintenance you should be doing, but just never get around to, like cleaning the coils on your refrigerator or replacing the water filter.

Membership Service Highlights:

Our membership trade specialist will:

Clean the refrigerator coils (under or behind the unit) and the drip pan
Clean the range hood vent filter
Generally cleaning your major appliances (cook top assemblies, oven door, etc.)
Clean the dishwasher pump screens, soap dispenser compartment, and spray arm holes, removing hard water
Add dishwasher cleaner to disinfect, ensure optimal cleaning and prevent build up in the interior
Inspect all laundry connections, such as at water hoses, gas lines, and electric cords for proper attachment
Sanitize the garbage disposal
Replace water filters
Replace burned out bulbs in appliances

Member Responsibilities:

If a problem arises with an appliance be prepared to supply the following details when you book the appointment:

Date of purchase
Serial and model numbers, found on a metal plate or sticker on the side or bottom of each appliance
Description of the problem

Helpful Hints:

If you're going to be away for several months, pour an ounce of cooking oil into the puddle of standing water in the bottom of the dishwasher to keep the water from evaporating. This helps prevent the rubber parts from drying out and shrinking during the long lay-up.
The lint should be cleaned out of the trap on the dryer at least every other time a load is dried.
You can help keep a garbage disposal odor-free by periodically throwing in half of a lemon or orange and running the unit with warm water or by adding a cup of ice cubes made out of vinegar and running the unit with cool water.
Do not spray anything into the holes where the door latch is inserted or anywhere around the touchpad as this can result in internal short circuits and costly damage to your microwave.

Terms and Conditions:

Services for each appliance are limited one of each type of major appliance: one cooker, one stove, one refrigerator, one washer, one dryer, one garbage disposal, one stand-alone water filter. General cleaning of appliances are limited one of each type of major appliance: one cooker, one stove, one refrigerator, one washer, one dryer. Additional appliances can be serviced at $20 per appliance. Water filter replacement is limited to two filters. All bulbs, filters and other parts to be supplied by the homeowner. If these parts are not present at the time of service, the service will be counted as completed, unless the parts were previously ordered from Alltegra. First call back for poor cleaning is free, additional call backs on performance are $15.00 each to cover transport cost. 12-month limit on callbacks. Callbacks are limited to poor cleaning of appliances as delineated above and do not cover additional damage however caused or parts supplied by Homeowner. If Alltegra are called back under false information, or if the callback is for any other reason than poor performance an additional service charge will be applied. Additional work not covered. Any repair work requested by the client at the time of first service will be charged at $85 an hour and billed in 15-minute increments. Other services not listed may have additional fees. Maximum of 30 minutes will be used for additional repairs or work during an appliance maintenance visit. Return visits for repairs and other work have a 1-hour minimum. Damage caused by our actions will be remedied by repairing or replacing the damaged part as needed. For one (1) year from the date of invoice, Alltegra will repair free of charge defects in workmanship performed pursuant to the signed invoice. There are no other guarantees expressed or implied, and there is no liability for consequential damages of any nature or kind. Guarantee is for labor only. Materials are not included. Any home system and its components may need to be replaced or repaired to be brought back to standard working order before any Alltegra guarantees or warranties can be put in force. Guarantees do not cover existing damage and normal wear and tear. Customer retains full ownership of their appliances and household systems and components and must act responsibly for those systems. Keep all appliance surfaces clean. Do not misuse appliances.

Carpet Cleaning

Service Overview:

Carpets and rugs add beauty and warmth to your home while effectively buffering sound and protecting underlying floor surfaces. However, carpets are also a trap for dirt, grime and bacteria. Properly cleaning your carpets penetrates the fibers, loosens embedded soils, and removes stains, immediately leaving your carpets fresh and beautiful. Steam cleaning is fast, effective and cost efficient. Dry cleaning is the premiere method of cleaning your carpets and results in a significant reduction in drying time—30 minutes versus 24 hours for steam cleaning.

Why Regular Maintenance is Essential:

Your carpets can cause health hazards as they trap dust, dirt, moisture and odors, providing the perfect breeding ground for mites and bacteria, including potentially deadly mold spores. Having a clean carpet is more than just healthy, it will also prolong the life of your carpet by removing dirt that acts like sandpaper inside your carpet’s fibers. Clean carpet will add value to your home if it is well maintained, preserving its texture and color, and will help to keep your home odor-, bacteria- and mite-free. If you have pets in your home, it is especially vital to perform this service regularly.

Membership Service Highlights:

Our membership trade specialists will:

Professionally steam clean 600 square feet of carpets, typically 4 rooms and one hallway
Move furniture from area to be cleaned
Inspect carpet for damage and stains
Dry vacuum to pick up sand, grit, hair and other loose particles
Pre-treat spots and stains
Pre-condition to dislodge embedded dirt and soil stuck in carpets
Extract solution to lift out dirt, soap scum and other residue
Groom area and replace furniture
Our professional carpet cleaners will offer you proactive advice for your carpet maintenance
Free 30-day callback in the event of any new spots
Upgrade to dry cleaning on request
Other methods and solutions available upon request

Member Responsibilities:

After the carpets are cleaned by your membership trade specialist, be prepared for new spots to appear during the next thirty days. As the carpet dries, deeply embedded grease and other residue will come up to the surface and appear as a new spot. Call us immediately so we can re-clean the affected area. Spots originating from under the carpet are not covered.
Carpets need to be vacuumed once a week and more often in areas of heavy traffic.
Treat spots immediately.

Helpful Hints:

Remember today’s spot is tomorrow’s stain. Blot the spot, do not rub or brush too hard.
Buy a welcome mat for each entrance to act as a receptacle for large particles and dirt stuck on your shoes.
Prevent the pile of your carpet from being crushed and worn prematurely by putting a throw rug or small carpet in front of especially heavily trafficked areas, like in front of a favorite chair.
Add baking soda to the bag in your vacuum to fight odors.

Terms and Conditions:

Up to 600 square feet of carpet is covered in standard steam cleaning service. We will move most furniture that can be safely moved by a two-man crew. Items not covered include pianos, electronics, china cabinets, waterbeds, large beds, dressers with mirrors, pool tables, and similar. Furniture replaced with protective shields to prevent rust stains. All breakables and small items shall be put away by homeowner. Additional square footage over 600 costs $0.30/SF for steam cleaning and $0.90/SF for dry cleaning. Staircases cost $2.00/stair. Odor protection costs $40.00/room. Carpets with urine stains are not guaranteed. Teflon application costs $$10.00/room. First call back for a spot is free, Additional call backs on spots or stains will incur an extra charge. 30-day limit on callbacks. Callbacks are limited to new spots resulting from initial cleaning and does not cover additional damage or dirt however caused or existing grease or oil stains originating under the carpet or in the padding. If Alltegra is called back due to false information, or if the callback is for any other reason than new spots an additional service charge will be applied. Additional work not covered. Any cleaning work requested by the client at the time of first service will be charged at $80 an hour and billed in 15-minute increments. Other services not listed may have additional fees. Maximum of 30 minutes will be used for additional work during a carpet cleaning maintenance visit. Return visits for repairs and other work have a 1-hour minimum. Damage caused by our actions will be remedied by repairing or replacing the damaged part as needed. Guarantee is for one year if properly maintained by Alltegra. Any home system and its components may need to be replaced or repaired to be brought back to standard working order before any Alltegra guarantees or warranties can be put in force. Guarantees do not cover existing damage. Free upgrade to dry cleaning is available—home owner must pay for all chemicals used. Home owner will be consulted on cost before dry cleaning work is started.

Chimney Cleaning

Service Overview:

Fire safety officials recommend cleaning chimneys once a year or after every cord of wood burned. The incomplete burning of wood or coal creates a combustible deposit called “creosote” that is the material most frequently ignited in home heating fires. If you have a wood or coal stove or a fireplace insert or if you use glass doors on your fireplace, you’re probably building up creosote faster, and you will probably need to clean the chimney more often.

Why Regular Maintenance is Essential:

Not cleaning your chimney can result in a lack of airflow through your fireplace, carbon monoxide leaks, and even the dreaded chimney fire. A chimney fire burns hot and fast and can quickly spread. If you haven’t had this service performed in years then now is the time to have it done. It is well worth the cost to make sure the rest of your home is safe against the possibility of your house catching on fire. It is also important to keep varmints and birds from nesting in the chimney.

Membership Service Highlights:

Our Membership trade specialist will:

Inspect the chimney assembly
Cover the hearth and floor around the fireplace and use a high-powered vacuum to control dust
Clean from the top of the chimney down as far as reachable. At the bottom of the fireplace use brushes and rods to make sure the bottom of the chimney is clean
Check the spark arrestor for obstructions, deterioration and painting needs

Member Responsibilities:

With increased use, have the chimney cleaned more often.
Do not burn any construction scraps of treated or painted wood, especially treated wood from decks or landscape ties. The chemicals used can release dangerous amounts of arsenic and other very toxic compounds into your house.

Helpful Hints:

A cord of wood is approximately a woodpile of 4 by 4 by 8 feet.
Close the damper and cold air vent when not in use. Leaving these open is equivalent to having an open window in the house.
When completely cool, remove old ashes and coals from under the grate. A light layer of ash is desirable as an insulator and will help to reflect heat.

Terms and Conditions:

Up to two fireplaces are covered during a normal service. Additional fireplaces will be charged at $80 each. Excessive creosote buildup, an odd-shaped flue, or needed repairs are extra. First call back for poor service is free, additional call backs on performance are $15.00 each to cover transport cost. 12-month limit on callbacks. Callbacks are limited to poor cleaning of chimney or dust intrusion and do not cover additional damage however caused or parts supplied by homeowner. If Alltegra are called back under false information, or if the callback is for any other reason than poor performance an additional service charge will be applied. Additional work is not covered. Any repair work requested by the client at the time of first service will be charged at $85 an hour and billed in 15-minute increments. Other services not listed may have additional fees. Maximum of 30 minutes will be used for additional repairs or work during a chimney cleaning visit. Return visits for repairs and other work have a 1-hour minimum. Damage caused by our actions will be remedied by repairing or replacing the damaged part as needed. Guarantee is for one year if properly maintained by Alltegra. For one (1) year from the date of invoice, Alltegra will repair free of charge defects in workmanship performed. There are no other guarantees expressed or implied, and there is no liability for consequential damages of any nature or kind. Guarantee is for labor only. Materials are not included. Any home system and its components may need to be replaced or repaired to be brought back to standard working order before any Alltegra guarantees or warranties can be put in force. Guarantees do not cover existing damage and normal wear and tear. Customer retains full ownership of their chimney and household systems and components and must act responsibly for those systems. With increased use, have the chimney cleaned more often. Do not burn any construction scraps of treated or painted wood, especially treated wood from decks or landscape ties.

Drain Cleaning

Service Overview:

There are a variety of different drains in your home that need to be kept clean so that they work properly. Grease, soap, food and other waste can take their toll, making your drains clog and run more slowly over time. In order to extend the life of your drain system you should regularly clear and snake all your bathroom and kitchen sink drains to maintain existing drainage flow. This will prevent further permanent sludge build-up.

Why Regular Maintenance is Essential:

Out of sight is often out of mind, but food and other waste only travels down a drain line a few feet before being absorbed into existing sludge, which is similar to thick motor oil or pudding batter. Over a period of 12 months, if not removed, the sludge literally begins to turn into brick and the inside of the pipes permanently become smaller. If your drains are 30 years old or older, the drainpipes under your house are probably about 75% permanently closed off and they must be cleaned yearly to avoid closing off entirely. Once that happens you will need to jack hammer your floor to replace the drainpipes under the concrete foundation. Younger drains will be slowly decreasing in diameter and effectiveness every year, but with yearly maintenance to remove the residue, your drains will stay the same diameter for life. Yearly maintenance can also warn you of other issues such as corrosion, underground breakages and roots that can cause significant harm in water damage.

Membership Service Highlights:

Our membership trade specialists will:

Rooter ten drains in your home including sink, bath and shower drains
Clean the mainline drain from the house to the street- up to 100 feet
Inspect for good working order all shut-off valves; piping under sinks for leaks, damage and corrosion
Clean the traps with our drain equipment
Check for proper operation of all toilets
Our skilled plumbers will offer you proactive advice for your drain maintenance
Free callback in the event of any problems or issues
One year guarantee - clog free if properly maintained by Alltegra
Other methods and solutions available upon request

Member Responsibilities:

After the drains are cleaned by your membership trade specialist, be prepared for new clogs to appear during the next thirty days. As the old sludge near the clog is removed the new wall of exposed sludge begins to absorb water and may collapse, which sometimes creates a new clog. Call us immediately so we can reopen the drain.
To help keep drains clear, pour a kettle full of boiling water down the sink or bathtub drain once a month.
Apply drain enzyme product and root killer to the drain system monthly, if directed by your member trade specialist.

Helpful Hints:

Consider putting a strainer in the kitchen and bathroom sinks to stop hair, soap, cereal, and other objects from going down the drains.
If a sink has not been used for a while, you may notice the drain smells bad. The P-trap (the portion of the pipes under the sink that prevents smells from coming back up the drain) may have dried up. Simply run the sink for several seconds to refill the P-trap with water and see if that eliminates the smell.
To avoid smelly sink drains, try to use a small hand plunger to shake loose any items that are causing the foul smells.
A garbage disposal is not a true trash disposal, it clogs when a lot of food is put down the drain without sufficient water to wash it down. Water to food ratio should be 5-1 to help push the waste down the drain.
Never put potato peels down your waste disposal as they are waterproof and can quickly lead to clogs.
The only things you should ever flush down a toilet are the toilet water, human waste, and toilet paper. Never pour grease down your drain.

Terms and Conditions:

Up to 10 drains and traps covered in standard service call and includes: sink drains, shower and tub drains, and one cleanout for main line from house to street- up to 100 feet. House to street only covered if the home has a main line cleanout designed for this purpose. Each additional drain costs $10.00. Each additional cleanout costs $20.00. Accessing roof vents is $20.00. First call back for a clog is free, additional call backs on slow drains are $15.00 each to cover transport cost. 12-month limit on callbacks. Callbacks are limited to slow or plugged drains and does not cover additional damage however caused. If Alltegra are called back under false information, or if the callback is for any other reason than slow or plugged drains an additional service charge will be applied. Additional work not covered. Any repair work requested by the client at the time of first service will be charged at $85 an hour and billed in 15-minute increments. Additional Jetting service is available upon request—additional charges will apply. Other services not listed may have additional fees. Maximum of 30 minutes will be used for additional repairs or work during a drain cleaning maintenance visit. Return visits for repairs and other work have a 1-hour minimum charge. Damage caused by our actions will be remedied by repairing or replacing the damaged part as needed. Guarantee is for one year if properly maintained by Alltegra. Any home system and its components will need to be replaced or repaired to be brought back to standard working order before any Alltegra guarantees or warranties can be put in force. Guarantees do not cover tree roots of any kind, foreign objects, broken pipes, or rusted and corroded pipes. Customer retains full ownership of their drain system and all household systems and must act responsibly for those systems. They should not put in the drains any non-dissolvable items, or improperly use by putting too much down the drain at once. For example, no potato peels or peels of any kind, fat, oil, or any setting substance.

Exterior Deck Sealing

Service Overview:

You have a beautiful wood deck outside your house perfect for entertaining and relaxation and you want to keep the color vibrant and the wood preserved. Sealing against the elements is a great way to preserve and protect your investment.

Why Regular Maintenance is Essential:

Sealing helps preserve your deck against stains, mildew, and damage from UV light. Water, wind, sunlight, and extreme temperatures all contribute to deck wear. Sealing a wooden deck should be part of regular maintenance each year to keep your deck looking new, prevent fading, and help keep the wood from splintering.

Membership Service Highlights:

Our membership trade specialist will:

Clean the deck with a pressure washer or with oxygen-bleach solution
Wait 24 hours before applying sealer – wood must be dry
Protect surfaces not being sealed
Seal wood surfaces with an appropriate high-quality sealant

Member Responsibilities:

Clear the deck and remove all breakables from deck area.
Keep people and furniture off newly sealed decks for at least 24 hours.
Keep decks swept clean, do not allow piles of debris to build up.
Make sure decks drain properly.
Owners must use common sense and reasonable caution regarding the use of barbeques, hibachis, and other heat and or fire producing electrical items on decks.

Helpful Hints:

Place a protective mat under a BBQ to help protect deck from stains.
Do not place potted plants on the deck without raising them off the surface to allow air movement underneath the pot.
Table and chair legs should have caps or pads to help prevent scratches and gouges.

Terms and Conditions:

Up to 150 SF of deck surface is covered in a standard service call. Additional deck surface over 150 SF is $2.00/SF. Repair, sanding and handwork adds $1.50/SF extra. Materials are not included and will be charged extra. Stripping of old deck finish is extra, if necessary. First call back is free, additional call backs on coverage or performance are $15.00 each to cover transport cost. 12-month limit on callbacks. Callbacks are limited to poor coverage or performance of the sealant and do not cover additional damage however caused. If Alltegra are called back under false information, or if the callback is for any other reason than poor performance an additional service charge will be applied. Additional work not covered. Any repair work requested by the client at the time of first service will be charged at $85 an hour and billed in 15-minute increments. Other services not listed may have additional fees. Maximum of 30 minutes will be used for additional repairs or work during an exterior deck and wood sealing service visit. Return visits for repairs and other work have a 1-hour minimum. Damage caused by our actions will be remedied by repairing or replacing the damaged part as needed. Guarantee is for one year if properly maintained by Alltegra. For one (1) year from the date of invoice, Alltegra will repair free of charge defects in workmanship performed. There are no other guarantees expressed or implied, and there is no liability for consequential damages of any nature or kind. Guarantee is for labor only. Materials are not included. Any home system and its components may need to be replaced or repaired to be brought back to standard working order before any Alltegra guarantees or warranties can be put in force. Guarantees do not cover existing damage and normal wear and tear. Customer retains full ownership of their decks and household systems and components and must act responsibly for those systems. Keep decks cleaned and well drained.

Fence and Gate Maintenance

Service Overview:

Fences help keep varmints and unwanted pests out of your grounds and can also help reduce intrusion from neighbors and noise, keeping your yard your own patch of paradise. Loudly squeaking gates, or gates that no longer latch are often “put up with,” but to fix them is straightforward. Also, over time fenceposts will shift, making your fence less stable, and making panels lean. Meanwhile critters will periodically tunnel underneath.

Why Regular Maintenance is Essential:

Wood material is especially susceptible to dry rot and termite infestation. Posts nailed to the house and in contact with the earth can serve as a pathway for termites to enter the structure. Hardware such as brackets, hinges, latches, pins, and installation hardware will need to be inspected and adjusted. With metal gates, rust can be a concern; to keep the gate rust-free and swinging smoothly it may need to be retreated on an annual basis. Vinyl and composite tend to be the longest lasting materials for garden gates in all weather, but may need occasional cleaning. Perimeters should be checked for tunnels and other undermining by animals.

Membership Service Highlights:

Our membership trade specialist will:

Inspect metal and wood surfaces for signs of discoloration, loss of sheen, fading, cracking, flaking, peeling, splitting, and delamination
Touch-up paint as needed
Reseal wood as needed
Make minor repairs as needed for gaps and damage
Make adjustments to assure proper operation of gates
Oil and maintain all hinges
Inspect for loose concrete blocks and reattach as needed
Cover or fill in holes and tunnels under the fence

Member Responsibilities:

Inspect all exposed wood fences and posts to assure that no untreated wood is in contact with the earth.
Keep a minimum two-inch clearance between the bottom of a wooden fence and the soil level to help prevent rust or rot.
Keep wood fences and gates painted or stained.

Helpful Hints:

If child safety is a concern, be sure that the gate latch sits high enough to keep small hands from reaching it, and choose a gate style that's not easy to climb.
Regular sealing or painting of the fencing helps prevent warping and rot or rust.

Terms and Conditions:

Minor repairs and adjustments of up to two gates and 100 linear feet of fencing covered in standard service call. Minor repairs and adjustments to include: reattaching existing wood pickets to close gaps, adjust gate or latch to close properly, touch up paint (homeowner to supply paint), reattach loose blocks with mortar. Replacing missing wood or concrete blocks is not included, unless the materials are supplied by the customer. Welding of iron pickets and fencing is not included. Staining or sealing of fencing and gates is by bid only, but some may be included depending on the type of fencing present—to be determined at time of purchase by your account representative. First call back for is free, additional call backs on performance are $15.00 each to cover transport cost.12-month limit on callbacks. Callbacks are limited to poor closing gates or loose pickets or damage related to the maintenance service and does not cover additional damage however caused. If Alltegra are called back under false information, or if the callback is for any other reason than poor performance an additional service charge will be applied. Additional work not covered. Any repair work requested by the client at the time of first service will be charged at $85 an hour and billed in 15-minute increments. Other services not listed may have additional fees. Maximum of 30 minutes will be used for additional repairs or work during a fence and gate service visit. Return visits for repairs and other work have a 1-hour minimum. Damage caused by our actions will be remedied by repairing or replacing the damaged part as needed. Guarantee is for one year if properly maintained by Alltegra. For one (1) year from the date of invoice, Alltegra will repair free of charge defects in workmanship. There are no other guarantees expressed or implied, and there is no liability for consequential damages of any nature or kind. Guarantee is for labor only. Materials are not included. Any home system and its components may need to be replaced or repaired to be brought back to standard working order before any Alltegra guarantees or warranties can be put in force. Guarantees do not cover existing damage, termite damage and normal wear and tear. Customer retains full ownership of their fencing and gates and household systems and components and must act responsibly for those systems. Do not let soil come into contact with the fencing or gates, fix all termite damage, and keep fencing and gates protected with paint or sealant.

Furnace and Heater Service

Service Overview:

Your furnace controls the heating process in your house. This appliance requires periodic maintenance in order to ensure maximum productivity, to avoid the production of carbon monoxide gas, and to help minimize costs. There are few things more annoying than waking up to a freezing house in December because your furnace is not working.

Why Regular Maintenance is Essential:

According to the U.S. Department of Energy's Office of Energy Efficiency and Renewable Energy, your heating and cooling system uses more energy than any other system in your home. The EERE estimates heating and cooling accounts for roughly 43 percent of a typical utility bill. With proper maintenance, including annual furnace tune-ups, you can save up to 10 percent on your heating costs. Proper maintenance of the furnace is critical to saving energy dollars and prolonging the useful life of the furnace.

Membership Service Highlights:

Our membership trade specialists will:

Visit your home in the fall to ensure your system is winter-ready
Change the filter
Check all gas (or oil) connections, gas pressure, and burner combustion
Check and clean the heat exchanger
Replace battery for carbon monoxide detector, if present

Member Responsibilities:

The cool air return vent is usually a larger vent or grill than the supply registers and must be kept free of obstructions.
The supply registers should also be kept clear and may require seasonal adjustments for airflow.
Thermostats should be kept clean and unobstructed.

Helpful Hints:

Heating Tips from the EERE:

Set your thermostat as low as is comfortable in the winter.
Clean or replace filters on furnaces as needed.
Clean warm-air registers, baseboard heaters, and radiators as needed; make sure they're not blocked by furniture, carpeting, or drapes.
Turn off kitchen, bath, and other exhaust fans within 20 minutes after you are done cooking or bathing.
During the heating season, keep the draperies and shades on your south-facing windows open during the day to allow the sunlight to enter your home and closed at night to reduce the chill you may feel from cold windows.

Terms and Conditions:

Service limited to one Forced Air Unit (FAU) unit per home and one air filter. One-time installation of carbon monoxide detector by FAU is $25.00. First call back is free, additional call backs on performance are $15.00 each to cover transport cost. 12-month limit on callbacks. Callbacks are limited to poor system performance or problems related to the maintenance service and do not cover additional damage however caused. If Alltegra are called back under false information, or if the callback is for any other reason than poor performance an additional service charge will be applied. Additional work not covered. Any repair work requested by the client at the time of first service will be charged at $85 an hour and billed in 15-minute increments. Additional services, such as duct cleaning or sealing is by quote only. Other services not listed may have additional fees. Maximum of 30 minutes will be used for additional repairs or work during a air conditioning maintenance visit. Return visits for repairs and other work have a 1-hour minimum. Damage caused by our actions will be remedied by repairing or replacing the damaged part as needed. Guarantee is for one year if properly maintained by Alltegra. Any home system and its components will need to be replaced or repaired to be brought back to standard working order before any Alltegra guarantees or warranties can be put in force. Guarantees do not cover existing damage and normal wear and tear. Customer retains full ownership of their air conditioning system and all household systems and must act responsibly for those systems. Replace filters as needed and make sure all equipment is not blocked or obstructed.

Gutters and Downspout Cleaning

Service Overview:

Roof gutters and downspouts are constructed to catch rain runoff from roofs and direct it away from the foundation. If the gutters become clogged from leaves and debris the flow will slow and the potential for water damage greatly increases. You should regularly clear out leaves, debris, and muck and flush the system so that the water runs freely. It is recommended to perform this service twice yearly—once in the late fall and again in early spring.

Why Regular Maintenance Is Essential

When gutters are full of leaves and other detritus they are prone to block, which can cause water to pool in the track and/or run over the side of the gutter at locations other than the downspout. This stagnant water will greatly increase the risk of mold and insects. When water exits over the side of the gutter this will at least cause staining to the exterior of your house, and often causes significant damage in rot and water damage to the roof and the walls of your home. This water will seep into stucco, wood, bricks and mortar and insulation and may cause mold and spores inside your home, a weakening of the structure of your house, and other issues. If this happens you will have to replace whole sections of your walls and roof.

Membership Service Highlights:

Our fully insured membership specialist will:

Clean your roof gutters and downspouts twice a year, once in the spring and once in the fall
Conduct a visual inspection of the gutter system for breaks, gaps and other damage
Inspect and tighten fasteners and reseal end caps and outlets
Clean 200 feet of gutter, remove and properly dispose of accumulated debris
Flush 5 downspouts until they are fully operational
Our skilled tradesmen will offer you proactive advice on maintenance
Free callback in the event of any problems or issues
Six month recurring guarantee—issue free if properly maintained by Alltegra
Other solutions available upon request

Member Responsibilities:

Keep all trees and shrubs trimmed at least 24” away from the roof line.
Keep area drains flushed and free flowing.

Helpful Hints:

It is quite helpful to install gutter strainers in the downspout opening to help deflect leaves and keep the downspout open.
Never hold on to the gutter or downspout for support – they are not meant to support your weight.
Downspouts are the perfect place to install rain barrels for rain water harvesting.
If the entire gutter system is corroding or damaged it may be wise to replace all of the gutters. If you see that the gutters need repair in more than two or three places, chances are the gutters will need to be completely replaced.

Terms and Conditions:

Clean and flush up to 200 lineal feet of gutters and downspouts for a one or two story house (up to 20ft in height). Three story houses (or any section over 20ft) will require an extra person and safety precautions, and will incur an extra charge of $100 per service Major repairs of the gutter system are not covered. These may include, but are not limited to repairing rusted spots, dents and holes, broken gutter hangers, disconnected joints, severe clogging exhibited by plants living in the gutters, and restoring proper slope and flow. Minor repairs, such as tightening fasteners and resealing end caps and outlets are included. Gutter strainers cost $7.00 each. Additional lineal footage over 200 costs $1/ft. First call back for a new clog or slow draining downspout is free, additional call backs are $15 each to cover transport cost. 6-month limit on callbacks. Callbacks are limited to new clogs, leaks, or slow draining downspouts resulting from normal wear and tear. Callbacks do not cover human damage or debris from unseasonal or extreme weather. If Alltegra is called back due to false information, or if the callback is for any other reason than new clogs an additional service charge will be applied. Additional work not covered. Any repair or cleaning work requested by the client at the time of first service will be charged at $80 an hour and billed in 15-minute increments. Other services not listed may have additional fees. Maximum of 30 minutes will be used for additional repairs or work during a gutter cleaning maintenance visit. Return visits for repairs and other work have a 1-hour minimum charge. Damage caused by our actions will be remedied by repairing or replacing the damaged part as needed. Guarantee is for six months if properly maintained by Alltegra. Any home system and its components may need to be replaced or repaired to be brought back to standard working order before any Alltegra guarantees or warranties can be put in force. Guarantees do not cover existing damage.

Handyman Service

Service Overview:

Loosely defined, a handyman performs a wide range of basic home maintenance and repairs ranging from simple ones like fixing a squeaky door or hanging storm windows, to more complex projects like installing cabinets or weatherproofing. With the right tools a handyman can do almost anything—he’s like the Superman of honey-do lists.

Why Regular Maintenance is Essential:

Hiring a handyman can be a great option for people who don't have the time, desire or skill set to do their own home repairs. A handy man will have all the tools necessary to do the job right. They are a one stop shop for your small to medium home improvement needs. It is essential to maintain your home in order to prolong the useful life of the components and insure the value of your investment. Whether we are fixing things that are broken or doing seasonal upkeep, our pros will do the job right.

Membership Service Highlights:

These common handyman services will give you a general idea of how our properly licensed membership specialists can help you on an as-needed basis. Your Handyman will work to the specific list of work that you give him:

Replace fixtures (faucets, shower heads, lighting, etc.)
Door/screen repair
Painting
General plumbing (repair/fix toilets, bathtubs, sinks, etc.)
Light carpentry
Drywall repair
Tile repair
Garage cleaning/organization
Ceiling fan installation
Gutter installation/repair

Member Responsibilities:

Prioritize your specific needs—start with safety needs (smoke alarms, locks) and then work outside-in.
If materials are needed, your handyman will have to leave and return another day, potentially doubling your cost. Having the right materials to hand can really save you time and money.
Permits to be pulled by homeowner as required by local council.

Helpful Hints:

Keep a list of items you need help with.
Be specific in your task needs.

Terms and Conditions:

Two hours of handyman service is included—your membership trade specialist will help you determine what can be accomplished in that time. Materials are extra. First call back for poor workmanship is free, additional call backs on performance are $15.00 each to cover transport cost. 12-month limit on callbacks. Callbacks are limited to poor workmanship or damage related to the maintenance service and does not cover additional damage however caused. If Alltegra are called back under false information, or if the callback is for any other reason than poor performance an additional service charge will be applied. Additional work not covered. Other services not listed may have additional fees. Maximum of 30 minutes will be used for additional repairs or work during a handyman service visit, charged at our callout rate. Return visits for repairs and other work have a 1-hour minimum. Damage caused by our actions will be remedied by repairing or replacing the damaged part as needed. Guarantee is for one year if properly maintained by Alltegra. For one year from the date of invoice, Alltegra will repair free of charge defects in workmanship. There are no other guarantees expressed or implied, and there is no liability for consequential damages of any nature or kind. Guarantee is for labor only. Materials are not included. Guarantees do not cover existing damage and normal wear and tear. Customer retains full ownership of their household systems and components and must act responsibly for those systems.

Lawn Aeration

Service Overview:

Kids and pets are really hard on your lawn. Heavily used lawns often have compacted soil. This restricts the amount of air and water reaching the roots, limiting healthy grass growth. Aeration lets water, fertilizer and air move more freely in the soil. It is best to aerate your lawn once in the Spring and again in the Fall when the cool season turf is growing.

Why Regular Maintenance is Essential:

Aeration helps reduce runoff and control thatch, a layer of dead stems that can build up under some grasses. Due to the way water moves through the soil, clay and mostly-clay soils have to be aerated more frequently than loose sandy soils. It is essential that oxygen and water get down to the roots to maintain a vibrant green lawn. You can help to improve the soil structure by leaving the cores to breakdown in the lawn after aerating.

Membership Service Highlights:

Our membership trade specialist will:

Inspect lawn area
Flag or mark all sprinklers
Aerate/core lawn area, leave cores to breakdown on their own
Repair bare turf areas with seed and top dressing
Apply a light fertilization

Member Responsibilities:

The soil should be moist, but not wet before aeration; the aerator won't penetrate dry ground.
Turf should be kept consistently watered and fertilized for optimum health.

Helpful Hints:

Aerating a lawn while you have a weed infestation is not advisable, as this may actually spread weeds across your lawn.
Aerating during drought conditions can actually release moisture in the soil needed to retain life in the grass.

Terms and Conditions:

Semi-annually aerate up to 2,000 SF of turf. Cores will be left to breakdown on their own, adding organic matter and a small amount of fertilizer to the soil. Repair up to 100 SF of bare turf area by scratching soil surface and adding seed and top dressing to cover bare area. Apply proper amount of balanced turf fertilizer to fully cover area aerated. First call back is free, additional call backs on performance are $15.00 each to cover transport cost. 12-month limit on callbacks. Callbacks are limited to poor coverage of turf area and does not cover additional damage however caused. If Alltegra are called back under false information, or if the callback is for any other reason than poor performance an additional service charge will be applied. Additional work is not covered. Other services not listed may have additional fees. Damage caused by our actions will be remedied by repairing or replacing the damaged part as needed. Guarantee is for one year if properly maintained by Alltegra. There are no other guarantees expressed or implied, and there is no liability for consequential damages of any nature or kind. Guarantee is for labor only. Materials are not included. Any home system and its components may need to be replaced or repaired to be brought back to standard working order before any Alltegra guarantees or warranties can be put in force. Guarantees do not cover existing damage and normal wear and tear. Customer retains full ownership of their lawn and household systems and components and must act responsibly for those systems. Do not aerate during weed infestations; aerate when soil is moist. Homeowner is to keep repaired areas well watered until seed is established.

Lights, Alarms, and Fan Service

Service Overview:

Included in this service are: light bulbs in high ceilings (over 15 feet), smoke detectors and carbon monoxide alarms, fire sprinkler heads, and ceiling fans. Sometimes these items are out-of-sight, out-of-mind and get passed up for regular maintenance, but it is very important that they all are looked at or maintained at least once per year.

Why Regular Maintenance is Essential:

High placed light bulbs are somewhat difficult to replace when burned out without ladders and/or specialized equipment. Life safety equipment, such as fire sprinklers and fire extinguishers should be checked at least annually and batteries changed at the same time. Ceiling fans can become unbalanced and start wobbling or making funny noises as time goes on and the dust and grime starts to build up. Regular maintenance is essential to the proper operation of all these items.

Membership Service Highlights:

Our membership trade specialist will:

Lights:

Replace all bulbs in ceilings over 15ft
Properly dispose of light bulbs
Check for faults

Smoke Alarms and Fire Sprinklers:

Test smoke and carbon monoxide detectors
Replace batteries on detectors
Check fire extinguishers, recommend to replace or recharge as needed
Be aware of any fire sprinkler heads, control valves, piping or test valves that are leaking
Be sure that none of the fire sprinkler heads have been painted or are bent, blocked or damaged
Ensure all systems are operational

Ceiling Fans:

Clean fan blades
Balance blades
Clean the blower wheel, housing, and grille grease if required
Check switches- not to be buzzing or warm to the touch

Member Responsibilities:

Do not ever paint over any type of fire sprinkler appliance.
Keep smoke detectors and fire sprinklers free of obstructions.
Original installer should test system per local code requirements.

Helpful Hints:

Remember that ceiling fans run both counterclockwise, to create a cool breeze in the summer; and clockwise, to push down rising heat in winter.
You can actually buy “Smoke-in-a-Can” to test your smoke alarms.

Terms and Conditions:

Limit of 20 light bulbs will be replaced. Correct bulbs must be present at time of service—either provided by the homeowner, or purchased through Alltegra at least 1 week prior to the service. Up to 5 smoke and/or carbon monoxide detectors will be serviced. Batteries may be charged extra or may be supplied by the member at the time of service. Up to 3 ceiling fans serviced. Extra fans can be serviced for $10 a fan. All materials, such as light bulbs and batteries, are extra. First call back for poor workmanship is free, additional call backs on performance are $15.00 each to cover transport cost. 12-month limit on callbacks. Callbacks are limited to poor workmanship or damage related to the maintenance service and does not cover additional damage however caused. If Alltegra are called back under false information, or if the callback is for any other reason than poor performance an additional service charge will be applied. Additional work not covered. Any repair work requested by the client at the time of first service will be charged at $85 an hour and billed in 15-minute increments. Other services not listed may have additional fees. Maximum of 30 minutes will be used for additional repairs or work during a service visit. Return visits for repairs and other work have a 1-hour minimum. Damage caused by our actions will be remedied by repairing or replacing the damaged part as needed. Guarantee is for one year if properly maintained by Alltegra. For one year from the date of service, Alltegra will repair free of charge defects in workmanship performed. There are no other guarantees expressed or implied, and there is no liability for consequential damages of any nature or kind. Guarantee is for labor only. Materials are not included. Any home system and its components may need to be replaced or repaired to be brought back to standard working order before any Alltegra guarantees or warranties can be put in force. Guarantees do not cover existing damage and normal wear and tear. Customer retains full ownership of their household systems and components and must act responsibly for those systems. Alltegra service is designed to assist the homeowner and to support third-party systems, and cannot be held responsible for any damage or any loss of property or life caused by lack of operation of those systems at time of need.

Pressure Washing

Service Overview:

Also called power washing, pressure washing uses water under pressure to clean surfaces and make your house look better. It can be used to prepare a surface for painting, as maintenance on vinyl siding or other building materials, or simply to improve your home's curb appeal. There are few things a pressure washer can’t clean and make look better.

Why Regular Maintenance is Essential:

Pressure washing makes your home look better by removing dirt, stains, mold and other signs of use and age from exterior walls, decks, driveways, equipment and more. If dirt, dust, mud, oil, or algae build up has become unsightly it is time to bring back the luster and shine to your home.

Membership Service Highlights:

Our membership trade specialists will:

Take into account the age and condition of the material being washed
Determine proper pressure and hot or cold water needs
Determine proper cleaning solution
Protect areas not being pressure washed
Set up equipment and start washing
Clean up debris and runoff

Member Responsibilities:

You will need an outside faucet to connect the water line to the equipment.
Determine if you want moldy areas treated with anti-mold solution.

Helpful Hints:

There is almost no end to the items that can be cleaned with a pressure washer: awnings, BBQs, boats, elephants, mowers, patio furniture, RVs, windows.

Terms and Conditions:

One hour of pressure washing is included (not including set-up and clean-up time), membership trade specialist will determine how many items can be pressure washed in that time. Proper pressure and hot or cold water use will be determined per item cleaned. First call back for poor cleaning is free, additional call backs on performance are $15.00 each to cover transport cost. 12-month limit on callbacks. Callbacks are limited to poor cleaning or damage related to the maintenance service and does not cover additional damage however caused. If Alltegra are called back under false information, or if the callback is for any other reason than poor performance an additional service charge will be applied. Additional work not covered. Mold removal will incur extra cost. Cleaning solutions, if required, may be charged extra. Other services not listed may have additional fees. Damage caused by our actions will be remedied by repairing or replacing the damaged part as needed. Guarantee is for one year if properly maintained by Alltegra. Any home system and its components may need to be replaced or repaired to be brought back to standard working order before any Alltegra guarantees or warranties can be put in force. Guarantees do not cover existing damage and normal wear and tear. Customer retains full ownership of their household systems and components and must act responsibly for those systems.

Tile and Grout Service

Service Overview:

Tiled areas are designed to be waterproof, protecting your walls and counters in your kitchens and bathrooms, and the floors throughout your house. But peeling or cracked caulking and cracked grout can seriously affect performance. Cleaning tile grout protects tiles from being broken down by mildew, grime or moisture. Caulking protects the edges and joins of tiled areas by stopping water from getting behind the seal. Some types of tile, including stone and mosaic, require regular maintenance and specialized cleaning.

Why Regular Maintenance is Essential:

Ceramic tile is extremely durable and requires regular cleaning, especially the grout. Experts recommend cleaning tile grout regularly because grout—especially in showers and on floors—collects grime on a daily basis. Cleaning grout prevents discoloration and lengthens the useful life of the tiled area. Time and weather will shrink and dry caulking so that it no longer provides a good seal. Routine maintenance on caulking around tubs and sinks, inside showers and on countertops is necessary to prevent long-term water damage resulting from water getting behind the tiled area and causing rot and other issues. Replacing cracked or blackened caulking can make your kitchen or bathroom look like new.

Membership Service Highlights:

Our membership trade specialists will:

Apply cleaning solution to tile and grout
High pressure rinse and suction to remove built-up dirt and grime
Apply sealant to keep the grout clean longer
Remove and replace caulk in bathrooms and kitchen areas (may have additional cost)

Member Responsibilities:

Simple household cleaning will go a long way to helping the appearance of your tile:

Damp mop or broom floors regularly.
Wipe up spills immediately.

Helpful Hints:

If your tiles are higher than the grout, you will need a mop that can get into the grout. Sponge mops will not work well.

Terms and Conditions:

Service limited to 100 square feet of tile clean and reseal, OR 5 linear feet of caulk removal and recaulking. First call back for dirty tile or grout or missing/uplifting caulk is free, additional call backs on performance are $15.00 each to cover transport cost. 12-month limit on callbacks. Callbacks are limited to problems related to the maintenance service and does not cover additional damage however caused. If Alltegra are called back under false information, or if the callback is for any other reason than poor cleaning or poor caulk replacement, an additional service charge will be applied. Additional work not covered. Any repair work requested by the client at the time of first service will be charged at $85 an hour and billed in 15-minute increments. Other services not listed may have additional fees. Maximum of 30 minutes will be used for additional repairs or work during a tile cleaning maintenance visit. Return visits for repairs and other work have a 1-hour minimum. Damage caused by our actions will be remedied by repairing or replacing the damaged part as needed. Guarantee is for one year if properly maintained by Alltegra. Any home system and its components will need to be replaced or repaired to be brought back to standard working order before any Alltegra guarantees or warranties can be put in force. Guarantees do not cover existing damage and normal wear and tear. Customer retains full ownership of their household systems and components and must act responsibly for those systems. Spills must be wiped up immediately and tile surfaces kept clean on a regular basis.

Window Cleaning

Service Overview:

Keeping your windows cleaned is essential to giving the exterior of your home a vibrant look, and it allows you to admire the world outside from the interior of your home without having to squint through fingerprints and grime.

Why Regular Maintenance is Essential:

Cleaning windows can be a challenge because of height issues; especially hard to clean are the outside window panes of your home. Regular cleaning prevents calcium and other mineral deposits from forming on the glass and window frames. Who wants dirty grungy screens and window tracks when you can have crystal clear windows and free flowing screens.

Membership Service Highlights:

On a semi-annual basis our membership trade specialist will:

Remove and mark all screens, cleaning both sides of the screens before setting them aside
Wash both the inside and outside of the windows
Clean the window tracks and sills
Put the clean screens back in place
Apply a silicone lubricant to the track

Member Responsibilities:

Make sure you remove any obstructions in front of the windows (especially if you have storm windows and the sashes need to be adjusted from the inside).
Draw back the curtains and window treatments before we get there.

Helpful Hints:

Next time you move remember to wash your windows. Washing windows is a pre-sale improvement with a great return on investment, as measured by a higher selling price.

Terms and Conditions:

Up to 18 panes of glass and 10 screens covered in standard service call, typically that is 10 window openings. Each additional glass pane costs $3.00 each. Each additional track or screen costs $2.00 each. Cleaning of glass, screens and tracks are from the ground or easily accessible second story roof only. Inaccessible windows will be cleaned from the inside only. First call back for streaks or dirty screens is free, additional call backs on poor performance are $15.00 each to cover transport cost.12-month limit on callbacks. Callbacks are limited to streaks or missed dust and dirt and does not cover additional damage however caused. If Alltegra are called back under false information, or if the callback is for any other reason than poor performance an additional service charge will be applied. Additional work not covered. Other services not listed may have additional fees. Damage caused by our actions will be remedied by repairing or replacing the damaged part as needed. There are no other guarantees expressed or implied, and there is no liability for consequential damages of any nature or kind. Guarantee is for labor only. Materials are not included. Guarantees do not cover existing damage and normal wear and tear. Customer retains full ownership of their windows and household systems and components and must act responsibly for those systems.

All Trades

Alltegra is an all-trade company. Our skilled tradesmen are all employees and many of them are owners, meaning you get the very best service possible. We don’t pass your work on to contractors (except in very rare circumstances—like in an area where we are growing quickly.) In this way we maintain the highest levels of control and quality.

Our tradesmen are bonded, licensed and trained. In addition, because we are a membership company, we are able to get the best tradesmen, train them, and cross train where needed. This sharing of skills ensures we stay the very best and is a benefit our competitors simply can’t match.

We can do anything for your home or home systems. Below are a few ideas, and remember, if it’s not on the list, it doesn’t mean we can’t help you. Speak to an account representative today to find out more.